Our UniQue Customer Interactive Management team is growing and we are looking for a Software Engineer to join us.

More specifically, you will be involved in the following tasks:

• Participate in Genesys CTI (Computer Telephony Integration) projects (voice and digital/social channels)

• Develop IVR (Interactive Voice Response) Applications

• Design, implement and maintain software applications, mostly in Java, to meet clients’ requirements.

• Provide complementary solutions to Genesys CTI solution

• Attend client meetings in order to define the desired deliverables

• Create documentation of his/her deliverables

• Ensure that the time frames for the delivery of the project are met

• Provide support and troubleshooting in existing deployments

• Ensure the resolution of issues in projects that have already been delivered

• Coach and guide colleagues in technical related issues

Qualifications

• University/College degree in Computer Science, Information Technology or other relative discipline

• Java knowledge along with J2EE familiarity (XML, Web Services, SOAP, JPA, JDBC).

• PHP knowledge

• Knowledge of RDBMS (Oracle, MSSQL)

• Familiarity with Windows and Linux OS

• Familiarity with Telephony aspects and Genesys CTI would a very strong asset

• Excellent knowledge of English language (written and verbal)

• Flexibility/availability to travel abroad

• Genuine interest in exploring and working with new technologies

What we offer:

• Ticket restaurant vouchers

• Laptop and Corporate mobile subscription

• Trainings and certifications

• Health and insurance plan for you and your family members

• Employee consulting and guidance support by Hellas EAP

• Discounts on the services of our Group’s companies

• And more